Return & Refund Policy

Refund policy

By placing an order through https://furniturefusions.com/ , you agree to the following return policy. We have designed our policy to ensure that you are fully aware of our refund and return procedures.

2-DAY RETURN POLICY

At https://furniturefusions.com/, we want you to be completely satisfied with your purchase. That’s why we offer a 2-day window for returns. If for any reason you need to return an item, just let us know within 2 days of receiving your order. For us to process your return, please make sure the item is in its original packaging, with tags attached, and is unused or unworn. Don’t forget to include the receipt or proof of purchase to help us speed up the process. We want your shopping experience with us to be worry-free, and our return policy is just one of the ways we ensure your satisfaction.

RETURN PROCESS

Ready to start the return process? Just drop us a line at Contact@furniturefusions.com  and we’ll guide you through the rest. If your return request is approved, we’ll provide you with a return shipping label and step-by-step instructions on how and where to send your package. Please note that we do not accept any items that are sent back to us without a prior return authorization. Our goal is to make your return experience as seamless as possible, so don’t hesitate to reach out to us if you have any questions or concerns.

RETURN METHOD

  • In-Store: Return the product to one of our physical store locations.
  • At a Drop-off Location: Drop off your return at a designated location for your convenience.
  • By Mail: Send the product back to us through the mail.

HOW WILL CUSTOMERS GET THE RETURN LABEL

-In the box(For Damaged Product)
-customers responsibility (For Customers Remorse)

RESTOCKING FEE

We do not charge any restocking fee on returns.

PRODUCT CONDITION

All returned items must be in new condition.

RETURN SHIPPING FEE

We do not charge any return shipping fee.

Returnable items

Our All items can be returned, like Bunk Beds, Wardrobes, Headboards and Mattresses. Please get in touch if you have questions or concerns about your specific item.

EXCHANGES

We believe that every purchase you make at https://furniturefusions.com/ should meet your expectations. In the unlikely event that you receive a product that is defective, damaged, or not what you ordered, we are happy to exchange it for you. We also understand that sometimes you may need a different size, and we’re here to help. If you need to exchange an item, just drop us an email at Contact@furniturefusions.com  and we’ll make it right. Our commitment is to provide you with a hassle-free shopping experience and stand behind every product we sell.

REFUNDS

After we receive and inspect your return, we’ll let you know if your refund is approved or not. If it is, we’ll automatically refund the purchase amount to your original payment method. Just keep in mind that it may take up to 10 days for your bank or credit card company to process the refund.

CONTACT INFORMATION:

Address: 113 River Rd., Barking, IG11 0EG, United Kingdom
E-mail: Contact@furniturefusions.com
Phone: +447482214666
Customer service: Monday to Saturday between 8:00 am to 9:00 pm.